Privacy policy

Last modified: May 17, 2019

Introduction :
Global Grub LLC (“Company,” “our,” “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy is part of our Terms available here: https://globalgrub.com/policies/terms-of-service

In this policy we describe the types of information we may collect from you or that you may provide when you use our website (the “Website”) and our practices for collecting, using, protecting, and disclosing that information.

This policy applies to information we, and not third parties, collect:

• On the Website;
• In email, text, and other electronic messages between you and the Website; and/or
• When you interact with our advertising and Website on third-party applications and services, if those services or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it, as you agree to this Privacy Policy by using the Website. If you do not agree with our policies and practices, do not use the Website.

Children Under the Age of 13:
The Website is not intended for children under 13 years of age and you are not allowed to use the Website or provide information on it if you are under 13 years of age. If we learn we have received personal information from or about a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us immediately at Hello@GlobalGrub.com.

If you are based in the European Economic Area (“EEA”) you may only use the Website if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of the Website has been provided to us.

Information We Collect And How We Collect It:
We collect several types of information from and about users of the Website, including:

• Information by which you may be personally identified, such as name, phone number, e-mail address, or address;
• Information that is ascertained through our use of third-party applications, including but not limited to your user behavior and trends;
• Information you voluntarily enter, such as information in comment areas or order or comment sections;
• Information that is about you but individually does not identify you, such as the city where you live;
• Information about your internet connection, the equipment you use to access the Website, and Website usage details.

We collect this information:

• First, directly from you when you provide it to us, such as entering your information when you make a purchase or sign up for an account.
• Second, we collect generic information about your usage and equipment automatically as you navigate through the Website, such as usage details, IP addresses, web browser preferences, and information collected through cookies and other tracking technologies. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique.
The information we collect is used by us to identify users and provide them with services, support, products, marketing and sales actions, billing, and to meet contractual obligations.

In some countries, including countries in the EEA, the information referenced above in this Privacy Policy may be considered personal information under applicable data protection laws. If you do not want us to collect this information, do not use the Website.

Do Not Track Settings:
The Company does not track its customers over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (DNT) signals. However, some third party websites track your browsing activities when you use their websites so that they can tailor their content to your preferences. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Third-Party Use of Cookies and Other Tracking Technologies:
Some content, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and Website providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across many online services.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information:
We use information that we collect about you or that you provide to us, including any personal information:

• To provide, support, personalize, and develop our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in this Privacy Policy or the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

Sharing and Disclosure of Your Information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide:

• To our subsidiaries, affiliates, and partners, whether such parties are legally related to us or simply partnering for specific product or service offerings on the Website.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• To third party contractors in order to analyze Website performance and user behavior and/or to improve the Website.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

Accessing and Correcting Your Information:
You can review and change your personal information by sending us an email at Hello@GlobalGrub.com. to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights:
California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Hello@GlobalGrub.com. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

Transferring Your Information:
The Website is a worldwide service. By using the Website, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country. We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

Data Security:
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. For example, access by a user to his or her personal information is available through a password and unique customer ID selected by the user. This information is encrypted through the Website with Secure Socket Layer technology (SSL) and is also encrypted when it is stored by us to prevent unauthorized parties from viewing such information. Also, we perform regular malware scanning of the Website and all servers and computers used by us to support the Website. All Company employees are required to adhere to our security and confidentiality procedures and undergo training related to maintaining the security of user personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

EEA Users:
You have options in relation to the information and data that we have about you. To exercise any of the options discussed below, please contact us at Hello@GlobalGrub.com. If you’re an EEA user, you may:

• Access the information we have about you. We'll will make an effort to share this information with you within a reasonable time.
• Have your information corrected or deleted.
• Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications. We only send you marketing material if you've agreed to it, but if you'd rather we don't, you can easily unsubscribe at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you, or by emailing us at the email address above.
• Withdraw your consent for us to collect and process your personal information at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• Have the information you provided to us sent to another organization, where we hold this information with your consent or for the performance of a contract with you, where it's technically feasible.
• Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in Ireland or with your local supervisory authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Legal Basis for Processing Personal Information:
Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate business interest in operating our Website and communicating with you as necessary to provide the products that you request from us, for example when responding to your queries, improving our Website, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Third Party Links:
The Website may contain links that lead to other websites, and the Company is not responsible for the privacy practices, content, and/or activities of these linked websites. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these external websites.

Changes to Our Privacy Policy:
We will post any changes we make to our privacy policy on this page and you will be notified of any material changes on the Website home page and in an email to the most recent email address that you provided to us, if any.

Contact Information:
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at Hello@GlobalGrub.com.