Jobs at Global Grub

Global Grub Operations Manager

About Global Grub

Operations Manager Duties

• Learn all current Operations. Then make them better so we are well positioned for scale and hyper growth

• Manage 2 co-packers and fulfillment to ensure optimal efficiencies with productions, B2B and B2C orders, pricing and processes, all while maintaining strong mutually beneficial relationships

• Proactively improve production and supply chain with partners and suppliers (including backup contingencies), with a focus on high quality ingredients, likeminded companies, synergies and “local” as possible

• Meticulously manage a detailed and evolving inventory of over 75 raw and finished goods (and growing)

• Continuously update inventory planning and forecasting with a heavy emphasis on the holidays and Q4

• Audit and proactively find ways to improve COGs, margins and profitability

• Formulate an Operational strategy for both short-term and long-term growth, laying out the road map for future growth

• Partner with Sales & Marketing to ensure Operations are meeting all needs, including sufficient inventory and regular updates

• Create and regularly update a detailed Operations Manual that can be used cross-functionally and for future hires

• Establish Operations specific to international growth 

• Manage the Faire Wholesale Platform, mainly processing orders for fulfillment to ship 

• Set up and use EDI on main national accounts (SPS Commerce)

• Contribute to new product development, including staying up-to-date on market trends, competitors, ingredients and sourcing

• Position Operations towards the goal of becoming a B-Corp

• Wear multi-hats in a small team environment, including support of the Sales & Marketing teams as needed, such as inputting sample requests, etc.

 Basic Requirements

• At least 4 years of experience in Operations, ideally in the CPG food industry

• Enthusiastic about Global Grub’s mission, and eager to help it grow and succeed

• Self-motivated do-er that’s efficient with time and has a go-getter attitude

• Proactive and creative about problem-solving, having a one-step-ahead mentality

• Excellent written and verbal communication skills

• Strong interpersonal and customer service skills

• Detailed-oriented and very organized

• Works well both independently as well as collaboratively with a team and partners

• Quick learner in a fast-paced start-up environment, juggling many things at once

• Mostly remote; occasional travel required to visit co-packers, trade shows, etc.

• A valid driver’s license and authorization to work in the US

• Ability to lift and carry at least 50 pounds

Extra Credit 

• Knowledge of food manufacturing, FDA regulations and food safety

• Experience working with a co-packer

• Experience working at a fast growth start-up

• Experience with B-Corp Certification

• Experience with Shopify

• Experience with EDI (such as SPS Commerce)

The Perks 

• Competitive salary

• Comprehensive benefit program

• Generous paid vacation policy, including birthdays

• Flexible hours and working arrangements

• Major growth opportunities, including investing in development

• An inclusive decision-making model

• Annual “travel” bonus plan

• Monthly stipend for globally-inspired food and cooking

Global Grub is an equal opportunity employer that values Justice, Equity, Diversity and Inclusion, and strongly encourages people of color and women to apply.